Last updated: June 2025

1. Introduction

These Terms & Conditions apply to the use of the website, products, subscriptions, member benefits, delivery services, partner services, and related activities offered by your Service Plan through www.planrentals.com.

By using our website, placing an order, becoming a member, or subscribing to one of our packages, the customer agrees to these Terms & Conditions.

2. About your Service Plan

your Service Plan offers lifestyle, outdoor, mobility, travel, and leisure-related products through monthly subscription packages, member campaigns, partner locations, and selected delivery services.

Our products and services may include outdoor accessories, mobility-related products, travel essentials, seasonal lifestyle items, partner offers, product newsletters, local delivery options, and member product benefits.

3. Subscription Services

All subscriptions offered by your Service Plan are managed in accordance with applicable Spanish law and consumer protection regulations where applicable.

Subscriptions are offered as monthly member packages. Depending on the selected package, members may receive access to selected physical products, seasonal offers, lifestyle products, outdoor accessories, mobility-related products, partner benefits, and product-related information.

Subscription content may vary depending on the season, product availability, location, supplier availability, and partner network.

4. Monthly Billing

Subscriptions are billed on a recurring monthly basis unless otherwise stated at the time of purchase.

By subscribing, the customer authorizes your Service Plan or its payment provider to collect the applicable subscription fee according to the selected payment method.

All prices are clearly communicated before the customer confirms the subscription.

5. Cancellation

Customers may cancel their subscription according to the cancellation procedure provided on the website or by contacting customer support.

Cancellation requests must be submitted before the next billing date to avoid the next monthly charge.

After cancellation, the customer may continue to use any paid membership benefits until the end of the already paid subscription period, unless otherwise stated.

6. Products & Availability

Product availability may vary by location, season, supplier, and partner network.

your Service Plan may replace products with similar products of equal or comparable purpose if a specific item is temporarily unavailable.

Product images, descriptions, and examples on the website are provided for informational purposes and may differ slightly from the final product delivered.

7. Delivery & Pickup

Products may be delivered directly to the customer, made available through local partners, or offered through selected pickup points depending on the region and service availability.

Delivery times may vary depending on location, stock availability, partner operations, public holidays, seasonal demand, and logistics providers.

8. Returns & Refunds

Customers may return applicable products within 30 days if they are not satisfied, provided the products are returned in accordance with the return conditions.

Returned products must be unused where reasonably possible, complete, and in suitable condition for return processing.

Certain products may be excluded from return for hygiene, safety, personalization, or legal reasons.

Refunds will be processed after the returned product has been received and checked.

9. Member Discounts & Offers

Member discounts, seasonal offers, and partner product campaigns are available only to active members, unless otherwise stated.

Discounts may vary by product, campaign, supplier, season, and availability.

Discounts cannot always be combined with other promotions unless clearly stated.

10. Customer Responsibilities

The customer is responsible for providing accurate personal, billing, and delivery information.

The customer must ensure that payment details are valid and that sufficient funds are available for recurring subscription payments.

The customer agrees to use products responsibly and according to the product instructions, safety guidance, and applicable local regulations.

11. Outdoor Activities & Mobility Products

Some products and information may relate to outdoor activities, hiking, cycling, mobility, travel, or leisure use.

Customers are responsible for assessing whether an activity or product is suitable for their own health, experience, location, weather conditions, and personal situation.

Where helmets, safety accessories, or protective equipment are recommended or legally required, the customer is responsible for following local laws and safety requirements.

12. Local Partners

your Service Plan may cooperate with local partners, suppliers, pickup points, rental providers, leisure operators, and delivery partners.

Some services may be provided directly by third-party partners. In such cases, additional partner terms may apply.

your Service Plan carefully selects partners but is not responsible for circumstances outside its reasonable control.

13. Payments & Failed Payments

If a payment fails, your Service Plan may contact the customer to update payment details or retry the payment.

Access to member benefits, product offers, or subscription packages may be paused or cancelled if payment is not received.

14. Website Use

Customers and visitors agree to use the website lawfully and responsibly.

It is not permitted to misuse the website, copy content without permission, attempt unauthorized access, interfere with website operations, or use the website for fraudulent purposes.

15. Limitation of Liability

your Service Plan aims to provide accurate information, reliable products, and professional customer service.

However, your Service Plan is not liable for indirect damages, loss of opportunity, delays caused by third parties, incorrect customer information, force majeure, or circumstances outside reasonable control.

Nothing in these Terms & Conditions limits consumer rights that cannot legally be excluded under applicable law.

16. Force Majeure

your Service Plan is not responsible for delays or failure to perform obligations caused by events outside reasonable control, including but not limited to extreme weather, transport disruptions, supplier delays, strikes, technical failures, government restrictions, or other unexpected events.

17. Changes To These Terms

your Service Plan may update these Terms & Conditions from time to time due to operational changes, legal requirements, service updates, or product changes.

The latest version will always be available on the website.

18. Governing Law

These Terms & Conditions and all subscriptions offered by your Service Plan are governed by applicable Spanish law, unless mandatory consumer protection rules provide otherwise.

Where required, customers may have rights under applicable European consumer protection regulations.

19. Contact Information

For questions about these Terms & Conditions, subscriptions, products, returns, or customer support, please contact:

your Service Plan
Email: contact@planrentals.com
Website: www.planrentals.com

20. Final Statement

your Service Plan is committed to offering transparent, practical, and customer-friendly subscription packages focused on lifestyle, outdoor, mobility, travel, and leisure-related products. We aim to operate responsibly, in line with applicable Spanish law, and with respect for our customers, partners, and suppliers.