Last updated: June 2025

1. Introduction

This Subscription Policy explains how the subscription services and member packages of your Service Plan operate through www.planrentals.com.

By subscribing to one of our membership packages, customers agree to this Subscription Policy together with our Terms & Conditions and Privacy Policy.

2. About The Membership Packages

your Service Plan offers flexible monthly membership packages focused on lifestyle, outdoor, mobility, leisure, and travel-related products across Spain, France, and selected European regions.

Depending on the selected membership package, members may receive access to:

• Outdoor and lifestyle-related products
• Mobility accessories and travel essentials
• Seasonal product campaigns
• Partner product offers
• Member discounts
• Outdoor and travel-related newsletters
• Local partner benefits
• Selected delivery and pickup options
• Community-related outdoor activities and recommendations

3. Physical Product Focus

The subscription packages are primarily focused on physical products, outdoor accessories, mobility-related items, leisure products, travel essentials, and partner-supported lifestyle products.

Products and seasonal selections may vary depending on supplier availability, season, region, local partnerships, and operational circumstances.

4. Monthly Billing

Subscriptions are billed monthly unless otherwise stated during the signup process.

By subscribing, the customer authorizes your Service Plan or its payment provider to process recurring subscription payments through the selected payment method.

All applicable prices and billing frequencies are shown before the customer confirms the subscription.

5. Member Product Campaigns

Active members may receive access to special product campaigns, seasonal offers, outdoor product collections, and selected discounts on mobility, travel, and lifestyle-related products.

Member offers may vary by season, location, stock availability, supplier availability, and partner participation.

6. Product Availability

your Service Plan works with local partners, suppliers, and operational providers across multiple regions. As a result, certain products, colors, styles, or seasonal offers may occasionally vary or become temporarily unavailable.

Where reasonably necessary, products may be replaced with similar products of comparable purpose or value.

7. Delivery & Pickup Options

Depending on the location and operational setup, products may be:

• Delivered directly to the customer
• Provided through local partners
• Available through pickup points
• Distributed through seasonal partner campaigns

Delivery times may vary depending on region, local partner operations, logistics providers, public holidays, tourism seasons, and stock availability.

8. Member Discounts

Members may receive access to discounted pricing on selected products from partner brands, local suppliers, and participating product campaigns.

Discount percentages may vary depending on the product category, supplier, season, availability, and operational circumstances.

9. Cancellation Policy

Customers may cancel their subscription according to the cancellation instructions available on the website or by contacting customer support.

Cancellation requests should be submitted before the next billing date to prevent the next recurring charge.

After cancellation, the customer may continue to use the membership benefits until the end of the already paid subscription period unless otherwise stated.

10. Returns & Refunds

Applicable products may be returned within 30 days according to the applicable return conditions.

Products should be returned in reasonable condition and in accordance with the instructions provided by customer support or the applicable partner.

Refund processing times may vary depending on the payment provider and operational circumstances.

11. Customer Responsibilities

Customers are responsible for:

• Providing accurate billing and delivery information
• Maintaining valid payment methods
• Using products responsibly
• Following applicable local safety regulations
• Reviewing product instructions where applicable

12. Outdoor Activities & Recommendations

Some products, newsletters, or informational content may relate to hiking, cycling, travel, outdoor activities, leisure routes, fishing, walking, or mobility-related activities.

Customers remain personally responsible for evaluating their own safety, health, physical condition, weather circumstances, and local regulations before participating in outdoor activities.

13. Local Partner Cooperation

your Service Plan cooperates with local partners, suppliers, pickup points, logistics companies, and outdoor-related businesses in different regions.

Certain products or services may be offered directly through participating partners depending on the local operational structure.

14. Failed Payments

If a recurring payment cannot be processed, your Service Plan may retry the payment or contact the customer to update payment information.

Membership benefits or product access may be temporarily paused until the payment issue has been resolved.

15. Operational Changes

your Service Plan may update subscription packages, product selections, partner structures, operational regions, or member benefits from time to time to improve operations and adapt to seasonal demand.

16. Governing Law

All subscriptions offered by your Service Plan are managed in accordance with applicable Spanish law and applicable European consumer protection regulations where required.

17. Contact Information

For subscription questions, cancellations, returns, or customer support, please contact:

your Service Plan
Email: contact@planrentals.com
Website: www.planrentals.com

18. Final Statement

your Service Plan aims to provide flexible, customer-friendly, and practical subscription packages focused on outdoor, mobility, lifestyle, and travel-related products through local partnerships and responsible operational standards.